Frequently Asked Questions
Please select your question category
We opened our storefront and launched our website in May 2011
We have a shop located at 1045 King St W in Hamilton, ON. Come in if you'd like to meet us and see some of the products we carry first hand. You'll also find some great art, and decor pieces not available on our website.
The storefront and phone hours are:
We often check and respond to emails outside of these hours.
The tax charged will depend on the shipping address.
If we are shipping to an HST province we are required to collect the full HST.
If we are shipping to a province with GST & PST we will only collect the GST
We do not charge tax on US order, however taxes and duty may be assessed when you order crosses the border. This is outside of our control.
Yes, however we are pretty inconsistent at sending it out. We are striving to improve on this.
Drop by the store or send us an email if you'd like to be added to the email list.
Please do. Here's the link: http://www.shopperapproved.com/reviews/LoftyAmbitions.ca/
We use ShopperApproved.com for our reviews so you know they're real.
Currently we ship across Canada & the USA
There is no minimum order, but minimum shipping rates may apply
-Shipping is free to Southern Ontario (postal codes beginning with K, L, M, or N) on purchases of $199+ or $20 flat fee for purchaes under $199.
-Shipping to the remaining provinces is free on purchases $399+ or 15% of your order total before taxes for purchases under $399. (Min rate $30)
-Shipping to the territories is free on purchases $999+ or 25% of your order total before taxes for purchases under $999. (Min rate $45)
-US customers please call 1-855-LOFTY-00 or e-mail firstname.lastname@example.org for a shipping quote.
Orders ship via a variety of carriers such as trucking companies, and UPS, Pruolator, or FedEx. In most cases we have a tracking #, but it is not guaranteed. Pieces that ship directly from our suppliers may or may not have tracking info available. Please call 1-855-LOFTY-00 of email email@example.com if tracking is required.
Local (scheduled) delivery to the Hamilton area can be arranged directly with the store for a flat fee of $60-$80 depending on you exact location. Alternatively you may place your order online and choose in store pick-up for no charge. Your order will ship to our retail location and we will phone or e-mail you when it is ready for pick-up.
Our store is located at 1045 King St W, Hamilton, ON, L8S 1L6, 289-389-5465.
As a bonus we offer free in store assembly on many items.
We are always working to add more products online, but we just can't seem to keep up with all the new offerings. We have a number of catalogues in store that you can shop from. We also have some art and decor pieces that are only available in store.
We work with all sorts of great companies to offer you an always expanding selection, to offer such a large selection we work directly with many barnds to have your order filled right from their warehouses.
Because of this we do not have real time stock on the website. If you'd like to verify the piece you're after is in stock call 1-855-LOFTY-00 or email firstname.lastname@example.org and we'll be happy to check.
Yes. We strive to offer fair prices everyday, but every once in a while you may find a lower price elsewhere and we would like the opportunity to match it.
We're happy to price match for you, but there are a few rules.
That's a great question! Here are some good reasons you might ask for a price match instead of just buying from the cheaper store.