Frequently Asked Questions - Shipping
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Currently we ship across Canada & the USA
There is no minimum order, but minimum shipping rates may apply
-Shipping is free to Southern Ontario (postal codes beginning with K, L, M, or N) on purchases of $199+ or $20 flat fee for purchaes under $199.
-Shipping to the remaining provinces is free on purchases $399+ or 15% of your order total before taxes for purchases under $399. (Min rate $30)
-Shipping to the territories is free on purchases $999+ or 25% of your order total before taxes for purchases under $999. (Min rate $45)
-US customers please call 1-855-LOFTY-00 or e-mail email@example.com for a shipping quote.
Orders ship via a variety of carriers such as trucking companies, and UPS, Pruolator, or FedEx. In most cases we have a tracking #, but it is not guaranteed. Pieces that ship directly from our suppliers may or may not have tracking info available. Please call 1-855-LOFTY-00 of email firstname.lastname@example.org if tracking is required.
Local (scheduled) delivery to the Hamilton area can be arranged directly with the store for a flat fee of $60-$80 depending on you exact location. Alternatively you may place your order online and choose in store pick-up for no charge. Your order will ship to our retail location and we will phone or e-mail you when it is ready for pick-up.
Our store is located at 1045 King St W, Hamilton, ON, L8S 1L6, 289-389-5465.
As a bonus we offer free in store assembly on many items.