Frequently Asked Questions - Shipping

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FAQs - Shipping

Currently we ship across Canada & the USA

There is no minimum order, but minimum shipping rates may apply

-Shipping is free to Southern Ontario (postal codes beginning with K, L, M, or N) on purchases of $199+ or $20 flat fee for purchaes under $199.

-Shipping to the remaining provinces is free on purchases $399+ or 15% of your order total before taxes for purchases under $399. (Min rate $30)

-Shipping to the territories is free on purchases $999+ or 25% of your order total before taxes for purchases under $999. (Min rate $45)

-US customers please call 1-855-LOFTY-00 or e-mail for a shipping quote.

Orders ship via a variety of carriers such as trucking companies, and UPS, Pruolator, or FedEx. In most cases we have a tracking #, but it is not guaranteed. Pieces that ship directly from our suppliers may or may not have tracking info available. Please call 1-855-LOFTY-00 of email if tracking is required.

Local (scheduled) delivery to the Hamilton area can be arranged directly with the store for a flat fee of $60-$80 depending on you exact location. Alternatively you may place your order online and choose in store pick-up for no charge. Your order will ship to our retail location and we will phone or e-mail you when it is ready for pick-up.

Our store is located at 1045 King St W, Hamilton, ON, L8S 1L6, 289-389-5465.

As a bonus we offer free in store assembly on many items.

Refresh your home for Spring with 7% off. Use coupon code SPRING. Excludes products by Pablo Designs.

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Store Hours

  • Sun:   11:30-5:30
  • Mon:   closed
  • Tues:  10:30-6:30
  • Wed:   10:30-6:30
  • Thurs: 10:30-7:30
  • Fri:     10:30-7:30
  • Sat:   10-6

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